Sarah Thompson

Sarah is a seasoned leader and an expert in creating innovative learning and IT instructional design content. Sarah has a background in designing and delivering best-in-class content for private sector organizations utilizing design thinking, and crafted to provide an engaging learner experience. She has 15+ years experience as a developer learning content across multiple technical platforms. For over five years, Sarah led the design and delivery of leadership development training for one of the world's largest hospitality companies, where she also supported the deployment and implementation of innovative communications for a new technical system. Sarah's experience includes conducting ongoing training for frontline executive teams, designing and implementing team performance management evaluations and assessments, and delivering a mix of in-person trainings, train the trainer events, and virtual training sessions and managing the successful deployment and operation of a new enterprise onboarding program for 10,000+ associates. She has designed training content to support the adoption of new technical systems using a blend of instructor and web-based learning. Sarah has worked with companies to develop outlines, prototypes, scripts, storyboards, video vignettes, engaging imagery and infographics, and modern graphics to support learning outcomes. She engages users throughout the development process, employing a blend of hard-data, behavioral interviews, and surveys to measure her content's effectiveness.